Reference

What Our Legal Terms Cover

Our legal pages spell out how access, data use, cookies and account records work for India, so you know what we collect before you open an account.

India accessData useCookie rulesAccount records

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Local Law, Records And Access

d98f98 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

The policy on this page explains how we handle access, account records, cookies and requests tied to your account in India. UPI, Paytm, PhonePe and Google Pay may appear in our logs as transaction references, refund paths or proof of payment, but they do not change

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the legal rule that applies to your account. When a state rule or another local duty limits access, we apply that limit only where local law permits. We may ask for extra checks before changing records or releasing copies, because we need to confirm the request
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comes from the account holder. If we store a record, we do it for a reason: sign-in security, dispute handling, tax checks, fraud detection or another duty set by law. Once that reason ends, we remove it or archive it under the retention schedule that applies
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to your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTES

Where To Send Legal Requests

If you need a correction, a copy of your records or a question answered about this page, use the contact path that matches your account. We accept requests by email, through the in-account form and by post where required, and we ask for enough detail to locate the right record. If a request depends on local law, we explain the reason and the next step.

Team online

Email request

Send the account email, the state you are in and the exact change you want. We use that detail to find the right record and reply with the next step that fits the rule for your account.

In-account form

Use the form inside your account if you want a correction, deletion request or access copy. It creates a tracked ticket, keeps the date on file and helps us verify that the request came from you.

Postal letter

If you need a signed trail, write to our postal contact with the same details and any deadline you need us to meet. We log the letter, check the account and answer within the legal route that applies.

DATA HANDLING

How We Handle Records Safely

We handle this policy area with logged requests, verified contact details and a clear retention schedule.

Data use

We use account, device and payment records only for sign-in, fraud checks, dispute handling and duties set by law. We do not reuse those records for unrelated activity, and we limit staff access to what each request needs.

Cookies

Cookies keep your session, language and form entries in place, and they help us recognise a returning browser. You can clear them in your browser settings, though some pages may ask you to sign in again.

Security

We use sign-in checks, device flags and unusual-access alerts to protect accounts. If a request looks risky, we may ask for one more verification step before any change moves ahead.

Retention

We keep records only for as long as they are needed for access, disputes, tax checks or other legal duties. After that, we delete or archive them under the retention schedule tied to your account.

Change requests

For a correction, deletion request or copy of records, send the exact field, the correct value and the account email. We confirm what can change and what must stay on file under the applicable rule.

Contact path

For legal questions, use the inbox or form from your account area and include the state you are in, the subject and any deadline. That helps us route the request without delay.

Questions About Access And Records

These questions cover access, records, changes and contact steps so you can see how we handle legal requests from India. If a state rule differs from another, we follow the rule that applies to your account and tell you which part of the request can move forward. The answers below focus on what we keep, how long we keep it, and how you can ask us to change it.

Access depends on local law and is available only where local law permits. If a state rule or other restriction applies, we follow it for sign-in, payment records and content access in that region.

We may keep account details, sign-in logs, payment records and support messages when they are needed for fraud checks, dispute handling, tax duties or another legal reason. We remove them when that purpose ends.

Yes. Send the exact field, the corrected value and the account email. We check the request against our records and make the change where the applicable rule allows it.

Cookies help us remember your session, language choice and form inputs, and they support security checks. You can clear them in your browser, though some pages may ask you to sign in again.

Use the contact path on the site and ask for a copy of your records. We may need to confirm the account owner first, then we send the records that the law allows us to share.

Contact the legal inbox or the form from your account area and include the issue, the date and any reference number. We route it to the team that handles disputes and policy requests.

Yes. Where state rules differ, we apply the stricter rule for access, records or content availability. If you move, your access may change based on the local law that applies at the time.

What Our Legal Terms Cover

Where To Send Legal Requests

Email request

In-account form

Postal letter

How We Handle Records Safely

Data use

Cookies

Security

Retention

Change requests

Contact path

Questions About Access And Records

01 Which law applies to my account access?

02 What records do you keep for legal reasons?

03 Can I ask for a correction to my details?

04 How are cookies used on this page?

05 How do I ask for a copy of my records?

06 Who should I contact about a legal dispute?

07 Do your terms change by state?

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